Contact Orbit™ support

Questions about your Orbit™ tracker, your order, or a return? Our US team replies fast — usually within a few hours during support hours (Mon–Fri, 9am–5pm ET).

Email us

support@orbittrack.com

Open your email app →

Support hours

Mon–Fri, 9am–5pm ET

Weekend replies may take a little longer.

Free US shipping

Orders leave our US hub within 24 hours.

Free 3–6 business day shipping nationwide.

Questions before you buy?

We're happy to help you pick the right bundle.

Start a conversation →

Quick answers

Setup help: Orbit™ pairs in under two minutes through the Find My app on iPhone or Bluetooth on Android. If you hit a snag, email us and we'll walk you through it.
Tracking your order: You'll get a tracking email 1–2 working days after ordering.
Returns: You have 90 days. Reply to your order confirmation or email support@orbittrack.com to start a return or exchange.